Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing or using Feedback1 (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.

2. Description of Service

Feedback1 provides a software-as-a-service platform for collecting customer feedback, managing product roadmaps, and publishing changelogs. We reserve the right to modify the Service at any time.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorised use of your account.

4. Acceptable Use

You may not use the Service to:

  • Violate any applicable laws or regulations
  • Transmit malware or harmful code
  • Harass, abuse, or harm others
  • Scrape or data-mine the Service without permission

5. Intellectual Property

The Service and its original content are and will remain the exclusive property of Feedback1. Your content remains your own; you grant us a limited licence to host and display it.

6. Limitation of Liability

To the maximum extent permitted by law, Feedback1 shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

7. Termination

We reserve the right to terminate or suspend your access to the Service at our discretion, with or without notice, for conduct that we believe violates these Terms.

8. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on this page. Continued use constitutes acceptance.

9. Contact

Questions? Email us at legal@feedback1.ai.