Privacy Policy

Last updated: April 2026

1. Introduction

Feedback1 (“we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share data when you use our platform.

2. Information We Collect

  • Account data: name, email, company name
  • Usage data: pages visited, features used, timestamps
  • Feedback content: submissions, comments, votes
  • Technical data: IP address, browser type, device info

3. How We Use Your Data

  • Provide and improve the Service
  • Send transactional and product emails
  • Analyse usage to fix bugs and add features
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We share it only with service providers that help us operate the platform (e.g., cloud hosting, email delivery), under strict data processing agreements.

5. Data Retention

We retain personal data for as long as your account is active or as needed to provide the Service. You may request deletion at any time.

6. Your Rights

Depending on your location you may have rights to access, correct, or erase your personal data. Contact us at privacy@feedback1.ai to exercise these rights.

7. Cookies

We use cookies to operate the Service. See our Cookie Policy for details.

8. Changes

We may update this policy. Material changes will be communicated via email or in-app notice.

9. Contact

Questions? Email privacy@feedback1.ai.