“Make something people want.” — Paul Graham, Y Combinator

Customer feedback and product roadmap — the tool your team will actually use

Collect feedback, prioritize features, and communicate product updates — all in one place. Built for software teams who care about their customers.

No credit card required. 14-day free trial.

★★★★★Rated by 100+ product teams

Trusted by fast-growing SaaS teams

PayHQLinearlyVolturaShipDeckStackmint

A public product roadmap for your SaaS app

And it's only one of the ways you can collect user feedback with Feedback1

Embed your own roadmap in minutes — start for free

You don't know what to build next?

Feedback is scattered across email, Slack, support tickets, and call notes. Nothing connects.

Can't keep up analyzing all the feedback?

Your inbox has 300 unread items. Reading every one takes hours. Patterns stay invisible.

Flying in the dark?

You ship features, but customers never hear about it. The feedback loop stays broken.

The solution is right here

Release the power of Customer Feedback and Product Management All-In-One tool

GET STARTED

No credit card required

Feedback in. Features out.

Four steps from a customer message to a release note — without losing what they actually said.

01
01

Collect and organize feedback

Pull feedback from email, support tickets, sales calls, your widget, or CSV imports — all into one searchable inbox, attached to the customer who said it.

02
02

Analyze user feedback

Similar requests cluster automatically. See who is asking, what they pay, and how loud the signal is — joined to your CRM so the noise sorts itself.

03
03

Prioritize your work

Score features by demand, revenue at stake, and effort. Build a roadmap defended by evidence, not by whoever shouted last in the planning meeting.

04
04

Close the user feedback loop

When you ship, every customer who asked for it hears about it — automatically. Public roadmap, in-app banner, changelog email. The loop closes itself.

What makes Feedback1 different

AI that does the boring work

ProdCamp gives you a kanban board. Feedback1 reads every ticket, finds the patterns, drafts the spec, and answers your customers — so your PMs can think instead of sort.

Auto-tagging

New feedback shows up already categorized by feature area. Stop assigning labels by hand.

Sentiment built in

Every message is classified as positive, negative, or neutral. Filter by sentiment, find frustration before it becomes churn.

Pattern discovery

Don't read 500 tickets — see them grouped. Spot the request that 30 customers are asking for in different words.

PRD drafts in one click

Turn a cluster of feedback into a product requirements doc, grounded in actual customer quotes — not hallucinated.

AI assistant for your customers

Embedded chatbot answers questions from your roadmap, changelog, and product knowledge. 24/7, in your customers' language.

MCP for your AI tools

Native Model Context Protocol server. Plug Feedback1 into Claude, Cursor, or ChatGPT and query feedback the same way you query your codebase.

Connected customer intelligence

Ask: "which enterprise accounts asked for SSO this quarter?" Get a real answer that joins feedback, features, contacts, and revenue.

AI changelog & translation

Draft release notes from shipped features. Auto-translate to every language on your public portal.

Plus a public REST API and webhooks for everything. Build dashboards, automate triage, sync to your warehouse.

What teams are saying

Product teams love Feedback1

We replaced 3 tools with Feedback1. AI triage auto-categorizes every ticket, and the clustering view lets us see patterns we used to miss in spreadsheets.

SC

Sarah Chen

Head of Product · Voltura

The MCP integration is a cheat code. I ask Claude "what are enterprise users requesting in billing?" and it pulls a real answer with names and quotes. Insane.

MP

Marcus Patel

Staff Engineer · Linearly

PRD generation cut our spec-writing time by 70%. The drafts are grounded in actual customer quotes, so eng trusts them and we stop arguing about scope.

EV

Elena Voss

VP Product · Stackmint

Integrates with your stack

Feedback1 fits into the tools you already use — no workflow changes required.

CRM

HubSpot, Salesforce

Identify the value of features based on your CRM data.

Project Management

Jira, GitLab, Linear, GitHub

Sync features with your engineering tracker.

Communication

Slack, MS Teams

Get notifications where your team works.

Customer Support

Intercom, Zendesk

Capture feedback right from your help desk.

From the blog

Latest posts

Coming soon
Coming soon
Coming soon
Coming soon

Ready to get started?

Join hundreds of product teams already using Feedback1 to build what customers actually want.

No credit card required. 14-day free trial.